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Virtual care for every family moment

Comprehensive virtual care for your whole family.

Teleconsultations, e‑prescriptions, pediatric and women’s health, chronic-care plans, and wellness checks — clear pricing and fast access.

Secure video + 48‑hour free follow-up messaging

HIPAA-compliant platform
Board-certified U.S. doctors
SureScripts e‑prescriptions
Virtual care in eligible U.S. states
Meet our doctors

How we help families

Choose the reason for visit below to see what to expect, price, and the fastest way to book.

Clinician on video

Teleconsultations — same-day or scheduled

Secure video or chat for non‑emergency concerns and quick advice.

$45 general | $65 specialists

Hand holding e-prescription

Online prescriptions & refills

E‑prescriptions via SureScripts with medication reviews and safety checks.

Renewals from $25

Older adult checking vitals

Chronic care management

Scheduled check-ins, medication tracking, and lifestyle coaching.

Plans & membership benefits available

Doctor smiling during a video visit

Teleconsultations

Secure video or chat visits for non‑emergency medical concerns — 15–20 minutes for routine questions and quick care.

General — $45 per visit | Specialist — $65 per visit

Includes secure video, an after-visit summary, and 48‑hour follow-up messaging.

Doctor sending e-prescription

Online prescriptions & refills

Secure e‑prescriptions and renewals through SureScripts. Medication safety reviews and refill appointments to keep therapy on track.

Prescription Renewal — $25

Clinician reviewing chronic care plan

Chronic care management

Planned virtual check-ins, medication tracking, and lifestyle coaching to keep long-term conditions steady.

Included in Family Plus & Premium Care; ask about per-session pricing.

Parent and child using telehealth together

Pediatric care

Child-focused virtual visits with parent guidance, developmental checks, and after-hours reassurance.

Specialist Teleconsultation — $65

Woman speaking privately with clinician

Women’s health

Birth control, fertility conversations, menstrual and hormonal care, and prenatal/postpartum support in a private, compassionate setting.

Specialist Teleconsultation — $65

Calm therapy session setting

Mental health & wellness support

Confidential referrals and therapy session scheduling; mental health add-ons priced per session.

Mental Health Sessions — $70 per session

Family smiling after wellness check

Preventive & routine care

Annual reviews, screening reminders, and lab test referrals to keep your family healthy.

General Teleconsultation rates; partner lab discounts for members.

One-Time Visits

  • General Teleconsultation (15–20 min): $45
  • Specialist Teleconsultation: $65
  • Prescription Renewal: $25
  • Mental Health Session: $70

All sessions include secure video and 48‑hour follow-up messaging. See booking page for full policies.

Memberships

  • Essential Plan — $29/month — 2 doctor visits/month, 24/7 chat support, free prescription renewals
  • Family Plus — $59/month — up to 5 visits, pediatric care, chronic monitoring, wellness reminders
  • Premium Care — $99/month — unlimited consultations, priority booking, dedicated care coordinator, annual reviews

Add-ons & Refunds

  • Nutrition & Wellness Coaching: $40
  • Lab test referrals: discounted pricing via partner labs for members

Cancel or reschedule up to 2 hours before appointment at no cost. Late/no-shows: $15 fee. Technical failure or doctor unavailability: full refund within 3–5 business days to original payment method.

Frequently asked questions

How do I book an appointment?
Click 'Book a Visit', choose your service and time, complete secure payment. You'll receive confirmation by email or SMS and a 30‑minute reminder before your visit.
What to expect during a teleconsultation?
A 15–20 minute secure video or chat visit with a licensed clinician, an after-visit summary, and free messaging for 48 hours.
How do e‑prescriptions and refills work?
Providers send e‑prescriptions via SureScripts to your pharmacy; renewals are $25 and include a medication safety review.
How does chronic care management work?
Scheduled virtual check-ins, medication tracking, lifestyle coaching, and periodic progress reports — included in some memberships or available by appointment.
Pediatric visits and after-visit follow-up?
Child-focused appointments with parental guidance and follow-up messaging for care instructions and reassurance.
What if there's an emergency?
Not an emergency service — call 911 or your nearest emergency department for life-threatening issues.
What are the cancellation and refund policies?
Cancel/reschedule up to 2 hours prior free; late/no-shows $15; technical-failure refunds processed in 3–5 business days.
How is my data protected?
HIPAA-compliant, end-to-end encryption, U.S.-based hosting, and no sale of personal data. See full privacy policy link.
Accessibility options?
Site built to WCAG 2.1 AA with keyboard navigation, screen reader support, and an Accessibility Coordinator at [email protected].

What people are saying

"Saved us a late-night ER trip — caring pediatric consult and follow-up."

"Continuity of care while traveling — consistently great clinicians."

— Daniel K., Austin, TX

"Fast pediatric help and helpful follow-up chat."

— Priya L., San Diego, CA

How booking works

  1. Pick a time

    Real-time schedule selection

  2. Secure visit

    Encrypted video visit; 15–20 minutes

  3. Follow-up

    30‑minute reminder; 48‑hour free messaging

Contact & support

+1 (800) 555-DOCS (3627)

[email protected]

Live chat available from the bottom-right of the site — average response under 5 minutes during business hours.

Accessibility contact: [email protected]

Doctor availability (PST)

Monday–Friday
7:00 AM – 10:00 PM
Saturday–Sunday
8:00 AM – 6:00 PM

Response time expectations

  • Live chat & text messages: average response under 5 minutes during business hours
  • Phone support: answered within ~3 rings; voicemail replies within 30 minutes
  • Email inquiries: answered within 2–4 hours on weekdays
  • After-hours non-emergency secure messages: on-call doctor response within 1–2 hours

Not an emergency service — call 911 for emergencies.

Ready to see a doctor? Book a secure visit now.
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